How can we help?
Have a question about your order, delivery, returns or something you’ve spotted in the Paddington Store? Our team will be happy to help.
For more information about your order, you can also take a look at our Shipping & Delivery and Returns & Refunds pages for helpful information on delivery times, returns and refunds.
Ways to get in touch
Prefer to contact us directly? You can reach the Paddington Store team using the details below.
Email
shop@paddingtonbear.co.uk
Telephone
+44 (0) 207 402 5209
Visit us or Write to us
Paddington Store
Unit 4, The Lawn
Paddington Station
London W2 1HB
Please note that this address is for the Paddington Store at Paddington Station. For returns, please follow the returns instructions provided with your order or through our online returns process.
We'd love to hear from you, please fill up the form below for any queries:
